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What’s new

Platform

Get support directly from Agent

Agent can now help you troubleshoot issues before you submit a support ticket, without leaving your conversation. When you ask Agent about contacting Support, it checks for active incidents and consults documentation. It also investigates known issues or platform limitations to help you find a solution. If you still need help and you’re on Pro, Agent can submit a support ticket for you, including debugging details from your environment. You spend less time explaining the problem, and Support has more context to investigate. For support availability and what support covers, see the support policy.