Community support
All Replit users can also access the Community Hub for community resources. Free users can also email support@replit.com for get help with their account.Replit Core member support
Replit Core members can submit private support requests to Replit’s support team. This support covers a wide range of topics including billing, account management, product questions, and technical assistance. Member support is open from 9am to 8pm Eastern Time (UTC-5), Monday through Friday and available only in English.Channels
Member support is available via the in-app? Get Help
button as well as emailing support@replit.com. Using the in-app button is the best way to get in touch.
Scope
Member support covers a number of areas:- Billing, Cycles, Bounties, and account help
- Product issues, configuration help, and general usage questions
- Analysis of Nix-os issues
- Help with Extensions, Power Ups, Replit AI, and other features
- Templates created by @replit
- General application debugging
- General modifications or refactoring of applications to run or publish on Replit
- Writing code or teaching how to code: Replit provides a number of resources for learning how to code, but support cannot provide direct assistance
- Community created Templates