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Community support

All Replit builders can access the Replit Community Hub for community support and resources.

Replit Core support

Replit Core includes AI-powered support. Both technical and billing questions start with AI support, which resolves most issues quickly using Replit’s documentation and your account context. Billing questions can also be escalated to Replit’s support team when needed.

Replit Pro and Enterprise support

Replit Pro and Enterprise members receive prioritized, direct access to a support engineer, in addition to AI-powered support. Premium Support Engineers are currently staffed Monday–Friday, 6 am–6 pm PT. Full resolution times may vary depending on the complexity and nature of the issue.

Scope

While Replit Agent is a powerful tool designed to help you build quickly, it may occasionally produce code that doesn’t fully match your intent or contains errors. Reviewing, modifying, and refining application code—either through manual changes or additional Agent prompts—is ultimately the user’s responsibility. Replit Support is here to ensure the platform itself is functioning correctly and to assist with billing, account, and platform-related issues. However, Replit Support is unable to provide hands-on debugging or fixes for individual application-level code. However, Replit Learn is a great resource for learning how to use Replit and build your first app!

Contact us

Support is available to all Replit builders via the in-app ? Get Help button.