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This help center answers the questions Replit builders ask most often. Most issues can be resolved here without contacting support. Pick a category to browse common questions and their answers, with links to the full reference docs where you need more detail.

Billing and refunds

Charges, billing thresholds, refunds, and unexpected payments

Pricing and plans

Plan features, Agent pricing, credits, and credit packs

Subscriptions

Upgrade, cancel, transfer, and manage your subscription

Agent and AI

Agent modes, costs, rollbacks, and common Agent issues

Deployment and publishing

Publish failures, logs, redeploys, and deployment regions

Database

Paused endpoints, restores, migrations, and connection errors

Custom domains and DNS

Connect a domain, fix SSL, and configure DNS records

Networking and app errors

403, 502, CORS, and other published-app errors

Account and access

Passwords, login recovery, account changes, and suspensions

Projects and files

Recover, share, export, and move projects and files

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Still need help?

If you can’t find an answer here, contact Replit Support. For details on response times and what support covers, see the support policy. For a shorter general-purpose FAQ, see FAQ.