Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.replit.com/llms.txt

Use this file to discover all available pages before exploring further.

These answers cover the billing questions Replit builders ask most often. For how usage-based billing works in detail, see Usage-based billing and Managing your spend.
Replit bills for usage above your included monthly credits when that usage reaches a set amount—a billing threshold—rather than only at the end of the cycle. Your Core plan includes in monthly credits, and Agent usage beyond those credits is billed separately once it reaches the threshold.To keep future charges lower:
  1. Turn on Code Optimizations so Agent reviews its own work and avoids costly rework.
  2. Use Economy mode for everyday builds, which uses fewer credits per task.
  3. Set a usage limit and budget in Managing your spend to cap charges beyond your credits.
  4. Start a new Agent chat for each new task to keep context short.
To see what triggered a charge, open Settings → Account usage and select See previous invoices.
When you subscribe through the App Store or Google Play, Apple or Google handles billing, so payment options don’t appear inside the mobile app. Manage payments on the web instead:
  1. Open a browser and go to Settings → Billing.
  2. Select Update payment method.
  3. Enter your card details and save.
After you add a web payment method, you can manage billing and purchase credit packs from the Billing tab. See Managing your spend for credit pack details.
Refund eligibility depends on your plan and what you’re asking to refund. Keep these points in mind:For subscription-fee refunds, contact Replit Support from your registered email and include your reason for the request. Cancel your subscription first from Settings → Billing.
Exact subscription refund windows and eligibility are confirmed by the support team for your specific account and plan.
Agent and AI usage charges are non-refundable, because each charge reflects compute that Replit already used to run your tasks. You can prevent future surprises:
  1. Open Settings → Account usage and set a usage limit and budget. See Managing your spend.
  2. Use Economy mode for cost-conscious builds.
  3. Turn on Code Optimizations to reduce rework.
If you think a charge was made in error, gather the charge amount, the date, and your payment intent ID. The ID starts with pi_ and appears on the invoice detail page. Then contact Replit Support.
A charge after cancellation usually comes from one of two things:
  • Usage from before you canceled that didn’t reach its billing threshold until after your cancellation date.
  • A retry of an earlier failed payment for a previous billing period.
To review it, open Settings → Account usage, select See previous invoices, and check the invoice date and the usage period it covers. If it still looks wrong, contact Replit Support and include your pi_ payment intent ID.
Storage charges appear when your stored data exceeds your plan’s included limit. See Usage-based billing for how storage is metered and Object storage billing for object storage costs.To find what’s using space, open a Shell in your project and run:
du -sh *
du -ah | sort -rh | head -20
Then remove build artifacts (such as .cache or dist), old logs, and unused uploads, and clear old data from your database. After you free up space, future storage charges stop building up.
Custom domain registration fees are non-refundable, because domain registrations involve third-party costs that can’t be reversed once processed.If you registered a domain by mistake or want to transfer it, contact Replit Support with your domain name and the email linked to your account. The team will explain your options.
Billing holds can take a short time to clear after a payment is confirmed. Try these steps:
  1. Hard-refresh your browser with Cmd+Shift+R (Mac) or Ctrl+Shift+R (Windows).
  2. Sign out and sign back in to reload your account status.
  3. Open Settings → Account usage, select See previous invoices, and confirm the invoice shows as paid.
Deployments don’t restart automatically after a hold is lifted. If your app is still offline, open Publishing and select Publish to deploy again. If your account stays suspended, contact Replit Support.
Before disputing a charge with your bank, identify it first:
  1. Open Settings → Account usage, select See previous invoices, and review the date, amount, and description.
  2. Check whether anyone else has access to your account or payment method.
  3. Look for a Replit billing email around the charge date, including in your spam folder.
Charges are usually a subscription fee, a usage charge that hit a billing threshold, or a credit pack purchase.
Contact Replit Support before disputing a charge with your bank—a chargeback can lock your account.
Contact Replit Support with your pi_ payment intent ID, the charge amount, and the date.
Most declines come from your bank or card issuer, not Replit—often an automatic security block on an unfamiliar transaction. Try these in order:
  1. Add a different card at Settings → Billing → Update payment method and try again.
  2. Call your bank, tell them you’re authorizing a payment to Replit, and ask them to approve it.
  3. If your card restricts international purchases, ask your bank to allow them.
If the decline continues, contact Replit Support.
Two identical charges aren’t always a duplicate. Common explanations:
  • A subscription fee plus a credit pack of the same amount, shown as separate line items.
  • A failed payment that was retried and then succeeded.
  • A genuine duplicate, which is rare.
Open Settings → Account usage, select See previous invoices, and compare the payment intent IDs (pi_) on both charges—different IDs mean separate transactions. If both show as paid for the same item on the same invoice, contact Replit Support.
App Store payments can take a short time to sync with Replit. Try these first:
  1. Force-close the Replit app and reopen it.
  2. Sign out of your Replit account and sign back in.
  3. Open Settings → Account usage and check whether the credits have already appeared.
Don’t make a second purchase. If the credits still don’t appear, find the Replit transaction in your App Store Purchase History and note the transaction ID. Then contact Replit Support so the team can apply the credits.

​
Still need help?

If your billing question isn’t answered here, contact Replit Support.