Additional Resources
FAQ
Find answers to common questions about Replit, including account management, troubleshooting, billing support, and using key features.
Where can I get code-level help?
Where can I get code-level help?
The best place to get help with code is to use Replit AI. In your Workspace, open a new tab and search for AI. Replit AI can help you set up new projects, answer questions about your code, and assist your thinking. For further assistance, you can also check our Community Hub for additional resources.
I am having trouble using Replit. How can I get help?
I am having trouble using Replit. How can I get help?
Sign in to Replit and use the ? on the top right corner of the page for help. For additional support, refer to the support policy doc.
Where can I get help with billing?
Where can I get help with billing?
Before contacting the Support team, check if you can find a solution below under Account. If that does not help, please sign in and use the ? on the top right corner of the page for help.
I cannot access my Replit account – what should I do?
I cannot access my Replit account – what should I do?
Please email
support@replit.com and include your account username and sign-in ID.When will I get a response from Replit?
When will I get a response from Replit?
Replit support is generally available Monday through Friday from 9 a.m. to 8 p.m. Eastern Standard Time (UTC-5).
How do I restore my folders in my Replit App?
How do I restore my folders in my Replit App?
Navigate to your profile identity located on the top right corner of your Replit App, select CLUI, and in the search box that appears, search by typing restore. In the search results, you’ll see an option restore-folder to restore a specific folder from the trash.
Note: Deleted Replit Apps are permanently deleted and unrecoverable 30-days after their original deletion date.
How do I restore a deleted Replit App?
How do I restore a deleted Replit App?
Navigate to your profile identity located on the top right corner of your Replit App, select CLUI, and in the search box that appears, search by typing restore. In the search results, you’ll see an option restore-repl to restore a specific Replit App from the trash.
Note: Deleted Replit Apps are permanently deleted and unrecoverable 30-days after their original deletion date.
Why is my Replit App failing to load?
Why is my Replit App failing to load?
If your Replit App is failing to load, try these debugging steps:
- Test your internet connection.
- Try a different browser.
- Check if your browser has enabled JavaScript.
- Use the command
kill 1in the shell to kill and restart the virtual Linux machine backing your Replit App.
How can I upload a large file to my Replit App?
How can I upload a large file to my Replit App?
If the file is too large for a standard GUI upload, you can use
scp (Secure Copy) to securely transfer files between local and remote systems over SSH. To copy files from your local machine to the remote machine, use this syntax:scp filename username@ip_address:/home/usernameYou can also copy entire directories using scp.How do I convert my Cycles to usage credits?
How do I convert my Cycles to usage credits?
Go to https://replit.com/~/cli/account/cycles-to-usage-credits to convert Cycles to credit. Each Cycle is equivalent to a USD usage credit. This is an irreversible operation.
How do I check my usage credit balance?
How do I check my usage credit balance?
If you convert your Cycles into credit, you can view your current balance at https://replit.com/~/cli/account/usage-credits-balance.
What are Cycles still used for on Replit?
What are Cycles still used for on Replit?
Cycles can still be used for Bounties.