> ## Documentation Index
> Fetch the complete documentation index at: https://docs.replit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor brand mentions

> Catch important conversations about your brand and send them where the team already works.

export const Connectors = ({items}) => <div style={{
  margin: "8px 0 20px"
}}>
    <style>{`
      .connectors-list, .connectors-list * { margin-top: 0 !important; margin-bottom: 0 !important; }
      .connectors-row {
        display: flex !important;
        align-items: flex-start !important;
        gap: 10px !important;
        padding: 4px 0 !important;
        min-height: 0 !important;
        height: auto !important;
      }
      .connectors-row img {
        width: 20px !important;
        height: 20px !important;
        max-width: 20px !important;
        max-height: 20px !important;
        margin: 2px 0 0 !important;
        display: block !important;
      }
    `}</style>
    <div className="connectors-list">
      {items.map((item, i) => <div key={item.id} className="connectors-row" style={{
  borderTop: i === 0 ? "none" : "1px solid rgba(130,130,130,0.22)"
}}>
          <img src={`/images/connectors/${item.id}.svg`} alt="" width={20} height={20} />
          <div style={{
  minWidth: 0
}}>
            <div>
              <strong>{item.name}</strong>
              {item.why ? <span style={{
  opacity: 0.72
}}> · {item.why}</span> : null}
            </div>
            {item.auth === "api-key" ? <div style={{
  fontSize: "11.5px",
  lineHeight: 1.35,
  color: "#F26207",
  marginTop: "2px"
}}>
                Not a native connector. Agent will ask for your API key.
              </div> : null}
          </div>
        </div>)}
    </div>
  </div>;

export const AiPrompt = ({children}) => {
  return <CodeBlock className="relative block max-w-full overflow-x-hidden font-sans !whitespace-pre-wrap !break-words" style={{
    overflowWrap: "anywhere",
    wordBreak: "break-word"
  }}>
      <div className="pr-7" style={{
    whiteSpace: "pre-wrap",
    overflowWrap: "anywhere",
    wordBreak: "break-word"
  }}>
        {children}
      </div>
    </CodeBlock>;
};

Monitor mentions of a brand on X, detect important conversations, summarize sentiment and
context, send relevant mentions to Slack, and archive them in Notion. Agent ignores noise
and flags only what needs a reply, so you catch a spike before it becomes a support or public-relations
issue.

## Best for

* Brand and community managers who need spikes in sentiment before they become a support or public-relations issue.
* Social and support leads who need only the mentions that require a reply, not every mention.

## Connectors

<Connectors
  items={[
{
  id: "x",
  name: "X",
  why: "Source of public mentions and conversations",
  auth: "api-key",
},
{
  id: "slack",
  name: "Slack",
  why: "Alert the team when a mention needs a response",
},
{ id: "notion", name: "Notion", why: "Archive summaries for later review" },
]}
/>

## Before you start

Have the brand name or handles you care about, a Slack channel for alerts, and a Notion
database for the archive.

Agent will ask for your **X Bearer Token**. Create an account at
[console.x.com](https://console.x.com) and generate a Bearer Token there.

Add credits on your X developer account. Without credits, mention search on X
will fail.

## Prompt the agent

<AiPrompt>
  Create a routine that runs every morning at 8:00. Monitor mentions of \[brand]
  on X. Detect important conversations, summarize sentiment and context, send
  relevant mentions to Slack, and archive them in Notion. Ignore noise. Flag
  anything that needs a reply.
</AiPrompt>

## What to expect

Agent watches for mentions, scores which ones matter, posts a short summary to Slack, and
saves the thread in Notion. Review the first batch and tighten what counts as "important."
If mentions never come in, check that the Bearer Token is set and the X developer account
has credits. After the first morning run, open a Slack alert, click through to X, and
confirm the Notion row has the same link.

## Make it work for you

<AiPrompt>
  Only alert Slack for mentions with negative sentiment or more than \[n] likes.
  Archive everything else in Notion.
</AiPrompt>

<AiPrompt>
  Add a daily digest in Slack with the top 5 mentions and overall sentiment.
</AiPrompt>

## Troubleshooting

* **Mentions never come in:** confirm the X Bearer Token is set and the X developer account has credits. Without credits, mention search fails even with a valid token.
* **Slack is silent but Notion fills up:** Agent may be treating everything as noise. Tighten what counts as "important," or ask it to post a daily digest even when nothing needs a reply.
* **The archive is messy:** point Agent at a Notion database with columns you already use (date, link, sentiment, needs reply). Ask it to map to those fields instead of creating a new page each time.

## Related

<CardGroup cols={2}>
  <Card title="Analyze customer feedback" href="/use-cases/analyze-customer-feedback">
    Same Slack and Notion setup for support tickets.
  </Card>

  <Card title="Monitor competitors" href="/use-cases/monitor-competitors">
    Same Slack alerts and Notion archive for competitor sites.
  </Card>
</CardGroup>